![]() In addition to ten Hidden Fates booster packs, you can soar to new heights with a full-art foil promo card featuring the first TAG TEAM trio, Moltres & Zapdos & Articuno- GX! The box also includes card sleeves featuring this Legendary trio that will keep your cards looking pristine, along with plenty of Energy cards. International release dates are not the Australian Delivery Date.A wild set loaded with all-time favorites, the Pokémon TCG: Hidden Fates expansion is a collector's dream and a player's paradise! The Pokémon TCG: Hidden Fates Elite Trainer Box contains everything you need to get started collecting this unique new expansion. All pre orders are non-refundable after the 3 day period has lapsed or if the product has been released internationally whichever is sooner. Refund fees will be used at the discretion of the agent addressing your order PRE-ORDERSĪll pre-orders have a grace period of 3 days from the time of order for a cancellation to be made. REFUND FEESĪll shipping costs related to a refund that is a not a result of faulty items/damaged goods, is at the customers expense as well as a 7% admin charge. Refunds are issued in Australian Dollars (AUD) at Paypal’s current currency exchange rate. It can take up to 30 days for the refund to show up on the card statement. If you paid by credit card, the money will go back to your card. If you paid with your bank account (eCheck or Instant Transfer) or PayPal balance, the money will go back to your PayPal balance. How a refund is credited depends on how the original payment was made: Refunds will be sent back to the same card that was used, refunds can take up to 30 days to reflect on your statement. (example: if the returned item is $15.00, we will provide a coupon with $25 to cover postage)Īll refunds will be done in the same manner and currency (exchange rate will be at the time of refund, PokéBox is not liable for any variation in amount refunded due to exchange rates.) as you have paid. In the event of an Exchange, we will provide you with a coupon code with the same dollar value of the returned item along with the amount of postage fee. ![]() Upon receiving your returned product, a final review will be conducted and we will provide you with the option of exchange or refund once approved. The PokéBox team will then review your request and will notify you of the outcome within 24hours, if a refund or exchange has been approved, we will provide you with a postage label for you to send the item back to us via AusPost. If you believe your item is defective or is the wrong item, you will need to:Ĭontact us via email or via our socials with photos of the item, packaging and your order number within 7 days of receiving your order. A minor packaging flaw that doesn't affect the item itself is not considered a defect or damage and is not subject to a refund or exchange. PokéBox will only issue refunds or exchanges for defective, damaged or if the incorrect item was received. RETURN TIME-FRAMESĪll returns & refunds must be requested within 7 days of receiving your order. PokéBox does not offer refunds for change of mind.
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